If you get the error message from our CCAvenue payment gateway "Something went wrong ..."
then please check the following in your Address / Billing Details :
Name Only letters, apostrophe and dot are allowed
Address Only letters, numbers, dot, ampersand, circular brackets, slash, comma and hyphen are allowed
City Only letters, hyphen and dot are allowed
State Only letters, hyphen and dot are allowed
Phone Only numbers, slash and hyphen are allowed
Email Valid email address
Notes Only letters, numbers,dot,ampersand,circular brackets,slash,comma and hyphen are allowed
Also note :
Starting and ending with special charaters not allowed.
Two consecutive special charaters not allowed.
For further help please contact us : firstname.lastname@example.org
If amount gets debited but transaction failed or cancelled ?
If amount get debited and you don't receive confirmation email or SMS. we request you to wait for a week. The donation amount will be credited back to your account, or we will get the donation. If we get the donation, we will update the status of the ...
Getting the Official Receipt of the Donation
It takes 2-3 weeks to get the donation amount to our bank account from CCAvenue, process the donation details, and generate receipts, before sending them by post. Sometimes there will be postal delays. If you do not get the receipt by the 3rd week, ...
Why we do not accept donations by NEFT / RTGS
To properly account for donations received we need complete details of the transaction like: 1. Donor's name and postal mailing address. 2. PAN Card details if it is an Indian donation exceeding Rs.10,000/-. 3. Purpose of donation. When a donation ...
If I forget my password
If I forget my password 1. Please click on the Lost your password in the Login page (http://donations.belurmath.org/my-account) 2. You will be directed to the page : http://donations.belurmath.org/my-account/lost-password 3. Put your email id ...
Income Tax Exemption
All donations to Ramakrishna Math and Ramakrishna Mission in general are exempted under 50% clause of the Section 80G of Income-tax Act in India. The PAN of Ramakrishna Math is AAATR3497GThe PAN of Ramakrishna Mission is AAAAR1077P Donation is ...